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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ayas

February 1, 2026

5  out of  5
rating by Ayas
"Thank you Jessica for helping me out getting better insurance!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Honolulu to know that you had such a wonderful experience with us here on State Farm Agent Lana Chansatit’s Team."
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Ed Arcalas

January 22, 2026

5  out of  5
rating by Ed Arcalas
"Jessica serviced me above and beyond the normal. She is very professional, friendly, and polite. Customer centered. I am very please with her attention to my insurance needs and follow up. I highly recommend this agency. Ask for Jessica. You will not be disappointed."
We responded:
"Thank you so much for the 5-stars, Ed! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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gregory Herbich

January 22, 2026

5  out of  5
rating by gregory Herbich
"Lana Chansatit was helpful in getting my cars insured for the best price possible."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lana Chansatit’s Team! We deeply appreciate your kind words here in Honolulu . "
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Ted CJ

January 17, 2026

5  out of  5
rating by Ted CJ
"Jessica helped me with my car insurance. She’s very friendly and helpful. Love her positive energy! Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Ted! We are so glad you had a positive experience with us here on State Farm Agent Lana Chansatit’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mark Stack

January 10, 2026

5  out of  5
rating by Mark Stack
"Excellent service. High level of professionalism. Thank you!"
We responded:
"We appreciate your review, Mark. We are so happy that you had such a wonderful experience with State Farm Agent Lana Chansatit’s Team here in Honolulu ! "
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PHILIP CUOMO

January 3, 2026

5  out of  5
rating by PHILIP CUOMO
"My agent, Jessica Lee Taroc was very helpful answering all my questions and providing me with cost saving alternatives. Also, she informed me that State Farm offered another type of insurance; classic car insurance that I could again save money over my current insurance provider. Overall I saved about $800.00 annually in insurance premiums so I am very greatful for the excellent customer service that Jessica provided and I highly recommend this State Farm agent for any insurance needs!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Jessica was able to assist you with your questions and help you find cost-saving insurance options, including the classic car insurance. Saving you $800 annually is wonderful news! We truly appreciate your recommendation and are grateful to have you as a valued customer. If you ever need any further assistance, please don’t hesitate to reach out. Best regards, Lana Chansatit State Farm Insurance Agent"
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Sade “Gorgeous”

December 31, 2025

5  out of  5
rating by Sade “Gorgeous”
"I’ve been dealing with Lana for years and 𝙸 must say she’s amazing and very informative. She makes sure you understand what your getting and give your the best rate. She’s very professional, respectful and kind. I highly recommend."
We responded:
"Thank you so much for your continued trust and kind words! We’re delighted to hear that Lana has consistently provided you with excellent service, clear information, and great rates. Your recommendation means a lot to us. We look forward to continuing to support your insurance needs for years to come!"
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Jade Ching

December 31, 2025

5  out of  5
rating by Jade Ching
"Jessica was incredibly helpful and patient. I was originally with another insurance plan that was costing me a fortune—almost triple my car lease payment! She was able to significantly lower my quote. Since this was my first time applying for car insurance, I felt very overwhelmed by the process; however, Jessica made switching over painless and easy to understand. She got me exactly what I needed which was a much lower quote that is less/equal to my car lease payment. I would definitely recommend her to anyone looking for car insurance!😊"
We responded:
"Thank you so much for your wonderful feedback! We’re so happy to hear that Jessica was able to guide you through the process with patience and clarity, making your car insurance experience smooth and stress-free. It’s great that she helped you find a quote that fits your budget perfectly. We truly appreciate your recommendation and are here to assist you whenever you need us! Best regards, Lana Chansatit State Farm Insurance Agent"
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Cody Wakamatsu

December 27, 2025

5  out of  5
rating by Cody Wakamatsu
"Jessica helped me save money, and took the time to make sure I got the best deal possible. Would recommend to others"
We responded:
"Thank you for your kind words! We’re glad Jessica was able to help you save money and find the best deal. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance! Best regards, Lana Chansatit State Farm Insurance Agent"
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Jeff Lum

December 24, 2025

5  out of  5
rating by Jeff Lum
"Jessica helped with two issues and cleared everything up. Great service. Thanks so much!"
We responded:
"Thank you for your feedback! We’re glad Jessica was able to assist you and resolve everything quickly. We appreciate your kind words and are here whenever you need us! Best regards, Lana Chansatit State Farm Insurance Agent"
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Jane Henderson

December 17, 2025

5  out of  5
rating by Jane Henderson
"She is very prompt and gets things done fast. I am very pleased with her service"
We responded:
"Thank you for your kind words! We’re glad to hear that you’re pleased with Jessica’s prompt and efficient service. We appreciate your feedback and look forward to assisting you again in the future! Best regards, Lana Chansatit State Farm Insurance Agent"
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Randy Kahale

December 13, 2025

5  out of  5
rating by Randy Kahale
"Lalana is amazing. She helped me bundle my policies and waked me through every step. She has so much energy and knowledge, thank you"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lalana provided knowledgeable and energetic support while helping you bundle your policies. We appreciate your trust and are here to assist you anytime! Best regards, Lana Chansatit State Farm Insurance Agent"
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Vickie Levinson

December 10, 2025

5  out of  5
rating by Vickie Levinson
"Jessica was a true delight to work with and completely professional. I really appreciate the information she shared with me and her exemplary customer service!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Jessica provided you with professional service and valuable information. Your kind words mean a lot to us, and we’re always here to assist you with any insurance needs. Best regards, Lana Chansatit State Farm Insurance Agent"
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Roberta Christianson

November 13, 2025

5  out of  5
rating by Roberta Christianson
"Jessica was very helpful and explained the bill I received. She put my mind to rest and alleviated my worry about the bill."
We responded:
"Thank you for your kind feedback! We’re glad Jessica was able to help clarify your bill and put your mind at ease. Providing peace of mind is very important to us. Please feel free to reach out anytime if you have more questions or need further assistance. Best regards, Lana Chansatit State Farm Agent"
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Jack Hogin

November 12, 2025

5  out of  5
rating by Jack Hogin
"Lana is a pleasure to work with and very knowledgeable. She answered all my questions and found the best policy for my family. Highly recommend Lana!"
We responded:
"Thank you for your kind words! We’re delighted to hear that Lana was able to answer all your questions and find the best policy for your family. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance!"
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Daniel

November 5, 2025

5  out of  5
rating by Daniel
"A+ experience, super friendly!"
We responded:
"Thank you for the A+ review! We’re glad you had a super friendly experience. We appreciate your support and look forward to assisting you again!"
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David Kapule

October 7, 2025

5  out of  5
rating by David Kapule
"Jessica at State Farm is amazing! I can’t say enough good things about Jessica! She was super helpful and took the time to explain everything in a way that actually made sense. She went over all my options and made sure I got the best coverage for what I needed. You can really tell she cares about her customers and wants to make sure everything is done right. Jessica was also really quick to respond and super thorough, which made the whole process so easy and stress-free. If you ever need help with insurance, definitely ask for Jessica—she’s the best! I hoped to stay with this insurance longer, but other options arose and gave me a rate that I couldn’t let up! But if you prefer to have bundle of options, chose State Farm!"
We responded:
"Thank you so much for your heartfelt and detailed feedback! We’re delighted to hear that Jessica provided such helpful, clear, and caring service throughout your experience. It’s wonderful to know she made the process easy and stress-free for you. While we’re sorry to see you go, we completely understand that finding the best rate is important. Please know that if your situation changes or you’re interested in bundling options in the future, we’d be more than happy to assist you again. Wishing you all the best! Best regards, Lana Chansatit State Farm Insurance"
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Gary Agnesini

October 7, 2025

5  out of  5
rating by Gary Agnesini
"Excellent agent"
We responded:
"Thank you for your kind words! We’re proud to have such an excellent agent on our team. Please feel free to reach out anytime for your insurance needs."
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Deborah Rose

September 25, 2025

5  out of  5
rating by Deborah Rose
"Very friendly and helpful team here, definitely recommend!"
We responded:
"Thank you so much for your kind recommendation! We’re happy to hear that our team was friendly and helpful. We appreciate your support and look forward to assisting you again in the future! Best regards, Lana Chansatit State Farm Agent"
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Jerrell Obee

September 22, 2025

5  out of  5
rating by Jerrell Obee
"Great service"
We responded:
"Thank you for your feedback! We’re glad you had a great experience and appreciate your support. Please let us know if we can assist you further."
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Kawehi Akiu-Corpuz

September 20, 2025

5  out of  5
rating by Kawehi Akiu-Corpuz
"Lana is very knowledgeable with all the products State Farm has. If you have a question she will have that answer and try to find all the discounts for you. When you meet her to pick up paperwork or stop by the office, you'll see she's different from other insurance agents. More like a friend. She always has a smile on her face. True Aloha spirit :)"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Lana’s knowledge, friendly demeanor, and genuine Aloha spirit have made such a positive impact. She truly strives to find the best solutions and discounts for our clients while making everyone feel like family. We appreciate your kind words and look forward to continuing to serve you!"
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Kit Okazaki

September 15, 2025

5  out of  5
rating by Kit Okazaki
"Lana and her good neighbor team are amazing! Lana is super personable and truly cares about her clients."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Lana and the Good Neighbor team have made such a positive impression. Lana truly cares about her clients, and we’re grateful to have you with us. Please don’t hesitate to reach out if you ever need anything!"
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Logan Chan

September 15, 2025

5  out of  5
rating by Logan Chan
"I strongly recommend Lalana, she is very professional, I had a lot of questions and she was very patient with me with her explanations, I felt no pressure and at ease. Process was quick and felt rest assured that I was making the right choice."
We responded:
"Thank you so much for your strong recommendation! We’re delighted to hear that Lalana provided professional, patient, and pressure-free service, helping you feel confident in your decision. It’s wonderful to know the process was quick and reassuring. We truly appreciate your trust and look forward to assisting you in the future!"
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Jessica Taroc

September 15, 2025

5  out of  5
rating by Jessica Taroc
"The agency owner knows this business inside out and is truly passionate about what she does and helping to educate others on the best way to protect themselves and their families. Truly a genuine person."
We responded:
"Thank you for your thoughtful feedback! We’re proud to have an agency owner who is passionate, knowledgeable, and dedicated to helping our clients protect themselves and their families. Your kind words mean a lot to us, and we truly appreciate your support."
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Delilah Obee

September 15, 2025

5  out of  5
rating by Delilah Obee
"As a business owner, I need an agent who moves fast and knows their stuff. Lalana delivers every time. COIs for clients, clear coverage advice, and proactive check-ins to make sure my business and personal policies are dialed in. Professional, reliable, and truly invested in my success."
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that Lalana consistently delivers the fast, knowledgeable, and proactive service you need as a business owner. Providing clear coverage advice and ensuring your policies are tailored to your needs is our priority. We truly appreciate your trust and look forward to supporting your continued success!"